Educate! Hub
A resource for Educate! team on understanding and building our culture
and the ways of work that will help us achieve our very big goals.
From our core cultural tenets—Youth First, Impact-Obsessed, Exceed Expectations, Startup Mindset, One Team, Many Views, and Always Learning—to insights from team members across the organization, this guide brings the Educate! Vibe to life.
Product Design and Learning Manager, Edith Mukyala shares her thoughts on the Educate! Vibe and what it means to her.
Head of Strategic Projects in Product Development, Tanzania, Sylvie Kinabo shares her thoughts on the Educate! Vibe and what it means to her.
Building a livelihood can feel out of reach — especially without the right skills or support. The Educate! Business Academy (E!BA) gives young people in Uganda who are unable to access education a place to develop confidence and practical business skills through hands-on experience and coaching. Learn more!
Senior 3 and Senior 5 are more than school years — they’re turning points. Here’s how the Educate! Experience (EXP) helps thousands of learners in Uganda practice leadership, business, and decision-making before they leave school.
We’re inviting staff to nominate Culture Champions and share meaningful impact stories from across Educate!. These nominations help us spotlight the people and moments that bring our culture and mission to life. Selected stories will be featured in upcoming All Hands Calls.
📄 Check the post to access the form
CAMIS is Rwanda’s national assessment data system — but we’re taking it further. We’re co-building interactive dashboards that help district leaders turn raw student performance data into clear, actionable insights. Because collecting data isn’t the goal. Using it to improve learning outcomes is.
You can now share feedback, ideas, concerns, or anything on your mind directly with Boris, Educate!’s CEO, at any time (and anonymously if you prefer).
📄 Check the post to access the form
For everyone who has ever thought: This meeting could have been an email!, the data suggests you’re right.
📄 Read the article to find out more
This call set the tone for the year ahead. The discussion highlighted not only what we are prioritizing this year, but how we work together to deliver on those priorities. Clear strategy, strong execution, and a values-driven culture will guide our impact in 2026.
What does it feel like to see your work make it into a national textbook? Ashirafu reflects on contributing to Tanzania’s Form 3 Business Studies book — and why he once believed this kind of work was reserved only for professors.
Boris shares what he learned from years of conversations with Jeff Weiner, LinkedIn's former CEO and once the highest-rated leader on Glassdoor. Four principles kept LinkedIn's culture strong through growth to more than 15,000 employees.
🎬 Watch the full video
Our performance management principles are how we translate strategy → execution → impact.
Great performance doesn’t come from annual reviews — it comes from trust, feedback, and clarity on what matters. That’s how we grow, align, and push our mission forward.
Iris pre-reads dashboards and sends reports to teams before meetings enabling them to show up to meetings with context and ultimately making decision making more efficient.
Playlab lets you test AI models in a simple chat-based interface before committing engineering time or paid API usage. You can experiment with system prompts, compare how different models respond, and evaluate whether the AI produces the type of content or reasoning you’re aiming for. It’s particularly useful in early-stage prototyping, when you’re still shaping the idea.
Your cheat sheet for (almost) everything Educate! — the principles, norms, and go-to management resources that shape how we work, lead, and make decisions.
Meetings work best when we know who’s actually showing up. Otherwise, we all enter the dreaded zone (aka humans staring at their screens, wondering whether to start or wait).
The reality is you will miss meetings. You will also be late sometimes. Life happens! Find out what to do if you can’t make a meeting…
Confused about what AI tool you’re supposed to use… and when?
That confusion costs time, money, and the impact we could’ve made if we moved faster & with clarity.
This policy breaks down what you already have, what you can request, and how access works.
In this All Hands Call we reflected on our progress against the five org-wide priorities we set in January, heard inspiring highlights from leaders across our products and countries, and shared a video on impact with a reminder of why we do this work. Boris also outlined our strategic roadmap for the coming year, focused on deepening impact, scaling our work, and embracing innovation.
Ever watched a good idea stall for months?
The biggest risk isn’t launching an imperfect solution.
The biggest risk is launching nothing… or launching something no one adopts.
This piece breaks down the trap and how to escape it.
In this compelling episode of The Future Unveiled, host Fahed Bizzari, Managing Partner at Bilami Alden AI Consulting and one of the world’s foremost thinkers on AI transformation and organizational evolution, unpacks a reality many leaders overlook. While most organizations approach AI as a technology challenge, Fahed reframes it entirely.
Discover how Siler Bryan, Principal Strategist for Out-of-School Youth at Educate!, uses Insight Loop - a prototyped AI agent built in Google AI Studio - to unlock real-time insights from end users. Instead of waiting weeks for slow, manual research, Insight Loop automates outreach, gathers responses at scale, and instantly highlights the patterns that matter. If you’re curious about what fast, AI-powered audience understanding looks like in action, this is worth a watch.
Lucy Macharia, Performance Metrics Manager, walks you through the AI Prompt Optimizer—a tool built to instantly level up the clarity, precision, and impact of your prompts.
Most poor outputs come from unclear instructions; this tool helps you fix that.
Successful AI transformation begins with identifying real problems, real workflows, and real opportunities.
Watch a quick video guide for a visual walkthrough on how to use the IT Help Desk portal.
This will be the central place for all IT-related requests, from hardware issues to software questions.
This All Hands Call focused on how Educate! is strategically embracing AI as a platform shift – similar to the advent of the internet – and how we can leverage it to accelerate our impact, scale our work, and future-proof our growth.
By intentionally reducing meeting time or frequency and sharpening our focus, we can free up more energy for deep work and meaningful collaboration.
Educate! AI Responsible Use Policy
This policy provides practical guardrails for using AI responsibly. Grounded in our Cultural Tenets, it’s built on a simple principle: we remain accountable for every AI-assisted output.
Inside, you’ll find clear guidance on turning off model training, protecting sensitive data, and using AI confidently and securely in your work.
Listen to this Harvard Business Review podcast
Tech speaker and journalist Alexandra Samuel says many of us use AI only as a supercharged search engine. She recommends going further — building custom assistants to aid decision-making, strategy, training, and more. In this podcast, she shares practical ways to create assistants that boost efficiency and tackle complex challenges.
Watch: What a Stanford Professor Thinks You’re Getting Wrong About AI
Jeremy Utley suggests that the real gap in AI use isn’t technical — it’s mindset. In this short talk, he breaks down how a small shift in how we approach AI can make all the difference.
Watch: What ex-Harvard and IMD Business School Professor Teaches About Riding the AI Wave
Michael Watkins highlights how critical it is to stay afloat in this era of rapid technological evolution, and surf the ever-changing tide of AI.
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Culture - What makes Educate! unique & the values and norms we live by
A shared understanding of the standards of responsible social behavior expected at Educate!. It is a broad framework that helps the E! community make values-aligned decisions and decide appropriate courses of action when faced with an ethical issue.
Support or sabotage? The fine line Utu walks — and what it means at Educate!
Our Cultural Tenets are the backbone of what it means to be at Educate! - they shape our mindset and define our edge.
A catch of all the miscellaneous and the unstated, that you should know to succeed at Educate! Our attempt to make sure that no expectation is left unsaid- so there is full clarity on what it means to thrive.
Brian Mwachofi, Senior Training Design Associate in Kenya, shares what our cultural tenet “Startup Mindset” means to him.
Alfred Kyamanywa, Program Officer - EXP, Uganda, shares what our cultural tenet “One Team, Many Views” means to him.
Aloysie Niyoyita, Head of the Performance Metrics function within the Monitoring and Evaluation (M&E) department, shares what our cultural tenet “Always Learning” means to her.
Patience Mathenge, Regional Head of Talent Acquisition, shares how our cultural tenet “Exceeds Expectations” is cultivated at Educate!.
In this brief video, Marica Rizzo, Educate!’s Director of People, Talent, and HR, shares her insights on why it’s not about getting the “right” answer, it’s more about the process.
Michael Tharuba, Senior Business Model Associate in Kenya, shared how our cultural tenet “Startup Mindset” plays out in his work at Educate! He emphasized leveraging creativity and innovation while taking calculated risks to explore potential solutions.
Field Operations Assistant, Juliet Tibiri shares her thoughts on Youth First and what it means to her.
Communications Specialist - East Africa, Sarah Kenyi shares her thoughts on Always Learning and what it means to her.
Head of People Operations, East Africa, Richard Olupot shares his thoughts on Exceeds Expectations and what it means to him. Richard has been with Educate! since 2011.
Program Manager, OOSY in Uganda, Dorothy Namubiru shares her thoughts on Youth First, Impact-Obsessed and what it means to her. Dorothy has been with Educate! since 2015.
Assistant Regional Controller and Uganda Finance Manager Fred Olaka shares his thoughts on Startup Mindset and what it means to him. Fred was at Educate! for over 4 years, left for 3 years, and came back in October 2023.
Learning & Design Specialist in Rwanda, Sereverien Ngarukiye shares his thoughts on One Team, Many Views and what it means to him.
Tobias Mulupi, Project Manager - Policy & Partnerships, shares what our cultural tenet “Always Learning” means to him.
AI & Tech: Where to Begin - Learn, Try, Apply, Re-Learn ♾️
Iris pre-reads dashboards and sends reports to teams before meetings enabling them to show up to meetings with context and ultimately making decision making more efficient.
Playlab lets you test AI models in a simple chat-based interface before committing engineering time or paid API usage. You can experiment with system prompts, compare how different models respond, and evaluate whether the AI produces the type of content or reasoning you’re aiming for. It’s particularly useful in early-stage prototyping, when you’re still shaping the idea.
Confused about what AI tool you’re supposed to use… and when?
That confusion costs time, money, and the impact we could’ve made if we moved faster & with clarity.
This policy breaks down what you already have, what you can request, and how access works.
In this compelling episode of The Future Unveiled, host Fahed Bizzari, Managing Partner at Bilami Alden AI Consulting and one of the world’s foremost thinkers on AI transformation and organizational evolution, unpacks a reality many leaders overlook. While most organizations approach AI as a technology challenge, Fahed reframes it entirely.
Discover how Siler Bryan, Principal Strategist for Out-of-School Youth at Educate!, uses Insight Loop - a prototyped AI agent built in Google AI Studio - to unlock real-time insights from end users. Instead of waiting weeks for slow, manual research, Insight Loop automates outreach, gathers responses at scale, and instantly highlights the patterns that matter. If you’re curious about what fast, AI-powered audience understanding looks like in action, this is worth a watch.
Lucy Macharia, Performance Metrics Manager, walks you through the AI Prompt Optimizer—a tool built to instantly level up the clarity, precision, and impact of your prompts.
Most poor outputs come from unclear instructions; this tool helps you fix that.
Successful AI transformation begins with identifying real problems, real workflows, and real opportunities.
In this quick guide, you’ll learn how to spot and handle fraudulent or impersonation emails.
1. Stop, Look, Think
2. Check the real sender
3. Look for red flags
4. Verify through another channel
5. Report, don’t delete
Watch a quick video guide for a visual walkthrough on how to use the IT Help Desk portal.
This will be the central place for all IT-related requests, from hardware issues to software questions.
Educate! AI Responsible Use Policy
This policy provides practical guardrails for using AI responsibly. Grounded in our Cultural Tenets, it’s built on a simple principle: we remain accountable for every AI-assisted output.
Inside, you’ll find clear guidance on turning off model training, protecting sensitive data, and using AI confidently and securely in your work.
Listen to this Harvard Business Review podcast
Tech speaker and journalist Alexandra Samuel says many of us use AI only as a supercharged search engine. She recommends going further — building custom assistants to aid decision-making, strategy, training, and more. In this podcast, she shares practical ways to create assistants that boost efficiency and tackle complex challenges.
Watch: What a Stanford Professor Thinks You’re Getting Wrong About AI
Jeremy Utley suggests that the real gap in AI use isn’t technical — it’s mindset. In this short talk, he breaks down how a small shift in how we approach AI can make all the difference.
Watch: What ex-Harvard and IMD Business School Professor Teaches About Riding the AI Wave
Michael Watkins highlights how critical it is to stay afloat in this era of rapid technological evolution, and surf the ever-changing tide of AI.
This OpenAI guide is designed for product and engineering teams exploring how to build their first agents, distilling insights from numerous customer deployments into practical and actionable best practices.
Listen to this Harvard Business Review podcast
Accenture’s Paul Daugherty and James Wilson explain why using AI well isn’t about prompts — it’s about how you think with the tool. They introduce three essential “fusion skills” that help professionals collaborate more effectively with AI, from refining their judgment to co-learning with the model in real time.
Come with questions, ideas, or use cases you want help thinking through. The goal is to build confidence, boost fluency, and support meaningful integration of AI into your day-to-day work.
An easy to read guide that could be helpful if you’re looking for ways to using ChatGPT to make your work easier.
Updated frequently
A practical video library showing how impact-oriented teams are using AI across fundraising, comms, data analysis, and more.
Strategy - Insights on our strategy and how we make decisions at Educate!
Your team structure is a strategic tool, not a reactive outcome. Take the time to get it right up front, and adapt as needed with clear intent. Balance ambition with pragmatism.
It explores how we prioritize impact by always starting with the end user- our youth and payers - rather than leading with systems or engineering. Featuring an excerpt from Steve Jobs’ powerful perspective on consumer-first innovation, this video challenges us to rethink how we design and scale solutions.
This session dives into key strategic insights that drive decision-making at Educate!. It explores the frameworks and approaches that enable us to scale effectively, optimize resources, and maintain alignment with our mission.
How can the way we spend shape what we build? Discover how a cost-conscious mindset can drive innovation and lasting impact — plus, a bonus reflection on Pope Francis’s legacy and what it means to lead with values.
Ivan discusses the importance of Cost Culture in our strategic framework. He highlights methods to integrate cost-awareness into daily operations, fostering a culture of financial responsibility.
Hawah provides a practical guide to implementing Cost Culture at Educate!. She offers strategies and examples on how to make cost-effective decisions without compromising quality, ensuring our resources are utilized efficiently.
Watch the overview and update our CEO Boris gave on Educate!'s strategy during the October 2024 leadership retreats.
In this video, Boris shares how this insurgent spirit is a fundamental aspect of our approach at Educate!. It reflects our commitment to continuous innovation, empowering both our team and the communities we serve to shape the future of education and employment in Africa.
Boris shares his thoughts on why he doesn't like the word donor/funder and an alternative way to think about our relationship with the payer for the impact we create.
Ways of Work - How we do things at Educate! and the critical processes that enable our impact
You can now share feedback, ideas, concerns, or anything on your mind directly with Boris, Educate!’s CEO, at any time (and anonymously if you prefer).
📄 Check the post to access the form
For everyone who has ever thought: This meeting could have been an email!, the data suggests you’re right.
📄 Read the article to find out more
Meetings work best when we know who’s actually showing up. Otherwise, we all enter the dreaded zone (aka humans staring at their screens, wondering whether to start or wait).
The reality is you will miss meetings. You will also be late sometimes. Life happens! Find out what to do if you can’t make a meeting…
Ever watched a good idea stall for months?
The biggest risk isn’t launching an imperfect solution.
The biggest risk is launching nothing… or launching something no one adopts.
This piece breaks down the trap and how to escape it.
By intentionally reducing meeting time or frequency and sharpening our focus, we can free up more energy for deep work and meaningful collaboration.
The best process is the one that solves a real pain point—and actually sticks.
Maggie addresses the concept of ‘Healthy Conflict’ within Educate!’s matrix structure.
In this episode of the ‘Who Are We’ series, Kayode sheds light on how cultivating high-performing attributes contributes to personal growth and organizational success.
Emmanuel Kalyebi discusses the innovative approaches we take to create sustainable change and empower youth across Africa.
In this insightful session, Richard Olupot explores how embodying our core values drives our mission and impacts our daily interactions.
Boris led a discussion on the importance of communication standards and norms in the organization, and the need to manage communication overload to improve productivity.
Hiring & People Development - Building Strong Teams at Educate!
Boris shares what he learned from years of conversations with Jeff Weiner, LinkedIn's former CEO and once the highest-rated leader on Glassdoor. Four principles kept LinkedIn's culture strong through growth to more than 15,000 employees.
🎬 Watch the full video
Our performance management principles are how we translate strategy → execution → impact.
Great performance doesn’t come from annual reviews — it comes from trust, feedback, and clarity on what matters. That’s how we grow, align, and push our mission forward.
Everything you need to know about how to review 360 feedback reports in Culture Amp for your direct reports.
This video will walk you through everything you need to know about how to hold effective feedback conversations and co-create Individual Development Plans (IDPs) with your team.
It covers the essentials, including how to navigate the platform, review applications efficiently, and schedule interviews seamlessly. Whether you’re new to Greenhouse or need a refresher, this video will help you streamline your hiring workflow and make the most of the platform.
Talent Acquisition Leader Patience Mathenge goes into detail on what it means to be a Strategic Lead in Educate!’s Hiring Process.
Chief Product Officer Missy Mwendwa Kago shares her thoughts on what it takes to be a good Strategic Lead in a hiring process, and why it's in your self interest to do this well.
As part of the 2024 Professional Development Process (PDP), it's important to provide thoughtful feedback to colleagues and complete your self-reflection. These two videos give a step-by-step guide on how to fill out the 360 and Self-Reflection Forms in Culture Amp.
This quick 10-minute video will explain everything you need to know about How to Nominate Reviewers in Culture Amp.
This 10-minute video will explain everything you need to know about the focus of the Professional Development Process (PDP).
In this 15 min video, Boris speaks to why at Educate! we prioritize hiring for culture and why it's so important to Educate! getting to millions of youth measurably impacted.
In this required training for all hiring managers, learn about what drives Educate!'s success and how hiring is critical to that as well as how to greatly improve your chances of hiring success.
Management Resources - Insights and thought pieces to help us lead with clarity and impact
Your cheat sheet for (almost) everything Educate! — the principles, norms, and go-to management resources that shape how we work, lead, and make decisions.
Burnt out? Scattered? Still stuck in your inbox? You’re not alone. In Deep Work, Cal Newport drops the truth blow: Focused people win. Everyone else scrolls.
Deep Work exposes the silent killer of real focus… and shows how to reclaim your brain.
A Leadership Fable About Solving The Most Painful Problem in Business.
If you’ve ever left a meeting wondering what just happened - or why it happened at all - Death by Meeting might be exactly what you didn’t know you needed.
Find out about the 3 techniques of an effective manager: One minute goals, One minute praises, and One minute reprimands.
Each of these takes only a minute but is purportedly of lasting benefit.
Product - How we design, build, and scale products for youth — impact stories, product insights, and more
Building a livelihood can feel out of reach — especially without the right skills or support. The Educate! Business Academy (E!BA) gives young people in Uganda who are unable to access education a place to develop confidence and practical business skills through hands-on experience and coaching. Learn more!
Senior 3 and Senior 5 are more than school years — they’re turning points. Here’s how the Educate! Experience (EXP) helps thousands of learners in Uganda practice leadership, business, and decision-making before they leave school.
CAMIS is Rwanda’s national assessment data system — but we’re taking it further. We’re co-building interactive dashboards that help district leaders turn raw student performance data into clear, actionable insights. Because collecting data isn’t the goal. Using it to improve learning outcomes is.
What does it feel like to see your work make it into a national textbook? Ashirafu reflects on contributing to Tanzania’s Form 3 Business Studies book — and why he once believed this kind of work was reserved only for professors.
All Hands - Key updates on all our products and strategy, leadership messages, and moments that shape us
We’re inviting staff to nominate Culture Champions and share meaningful impact stories from across Educate!. These nominations help us spotlight the people and moments that bring our culture and mission to life. Selected stories will be featured in upcoming All Hands Calls.
📄 Check the post to access the form
This call set the tone for the year ahead. The discussion highlighted not only what we are prioritizing this year, but how we work together to deliver on those priorities. Clear strategy, strong execution, and a values-driven culture will guide our impact in 2026.
In this All Hands Call we reflected on our progress against the five org-wide priorities we set in January, heard inspiring highlights from leaders across our products and countries, and shared a video on impact with a reminder of why we do this work. Boris also outlined our strategic roadmap for the coming year, focused on deepening impact, scaling our work, and embracing innovation.
This All Hands Call focused on how Educate! is strategically embracing AI as a platform shift – similar to the advent of the internet – and how we can leverage it to accelerate our impact, scale our work, and future-proof our growth.
During this All Hands Call, we focused on our product organization – how we set strategy, design great learner experiences, and test ideas. We also shared key org-wide updates on recent leadership transitions, ongoing culture-strengthening in Uganda, and measures to safeguard team well-being as programs scale.
During this All Hands Call, we focused on one of the biggest milestones in Educate!’s history: the evolution of our Education System Solutions (ESS) work in Rwanda.
We reflected on a decade of impact, heard from the Rwanda team about our full-scale implementation of Project-Based Assessment (PBA), and looked ahead to what’s next as we move from delivery to sustainability.
During this All Hands Call, we reviewed our 2025–2027 Strategic Plan, including our 3-Year Priorities and Objectives across the organization. We got product updates from the SkillUp team on our bootcamp for out-of-school youth in Kenya, and we celebrated our cultural tenet “Startup Mindset.”
During this All Hands Call, we we reviewed our 2025 org-wide priorities. We also heard an update on the Child Protection & Safeguarding initiatives across the org. We learned about MEWAKA, the teacher training model in Tanzania, and celebrated our cultural tenet “One Team, Many Views.”
During this All Hands Call, we heard an update on the Educate! Experience (EXP) climate change initiative in Uganda. We also celebrated our cultural tenet “Always Learning” by hearing practical examples of how this mindset drives our work in Monitoring & Evaluation (M&E). Finally, we revisited our 2024 org-wide priorities and explored the tremendous progress we have made this year.
This All Hands Call focused on our Insurgent Mentality and the importance of challenging the status quo in innovation, including experimenting with generative AI. We also heard updates about Project-Based Assessment in Rwanda. Finally, we celebrated colleagues who demonstrate our cultural tenet “Exceed Expectations” and addressed a handful of Ask Boris Anything questions.
This All Hands Call focused on a Communications Review around how we are framing Educate!’s work externally. We also heard updates about CAMIS & Microsoft Power BI. Finally, we watched an impact video in celebration of our cultural tenet “Youth First, Impact Obsessed” and addressed a handful of Ask Boris Anything questions.
This All Hands Call focused on our Out-of-School Youth Strategy & Business Review. We also heard updates about OOSY Kenya. Finally, we heard from a teammate who spoke about our cultural tenet “Startup Mindset” and addressed a handful of Ask Boris Anything questions.
This All Hands Call focused on our 2024 Org-Wide Priorities. We also heard updates about OOSY Uganda. Finally, we heard from a teammate who spoke about our cultural tenet “One Team, Many Views” and addressed a handful of Ask Boris Anything questions.
This All Hands Call was a refresher of how we define “Measurably Impacted” plus an overview of our 3-Year Product Strategy across our solution lines. We also heard updates from colleagues in Uganda about the ways we are continuously leveraging iteration to inform product design of the Educate! Experience. Finally, we celebrated shout outs for team members who demonstrate our cultural tenet “Exceeds Expectations” and addressed a handful of Ask Boris Anything questions.
In this quick guide, you’ll learn how to spot and handle fraudulent or impersonation emails.
1. Stop, Look, Think
2. Check the real sender
3. Look for red flags
4. Verify through another channel
5. Report, don’t delete